Privacy Policy

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our website, book a session, sign up for services, or interact with us in other ways.

This policy meets the transparency requirements under the UK GDPR, which means we tell you clearly what data we collect, why we collect it, how we use it, and what rights you have.

1. Who We Are

This website is operated by The Soul Man Scotland. If you have any questions about how we handle your personal data, you can contact us at: Email: steven@thesoulmanscotland.com

2. What Personal Data We Collect

We only collect personal data that is necessary to provide services or improve your experience with us.

Types of data we collect:

a. Information you give us directly

We may collect personal data when you:

  • make a booking or appointment

  • fill in a contact form

  • join a class, workshop, or event

  • sign up for our newsletter

This may include:

  • Your name

  • Email address

  • Phone number

  • Booking details

  • Payment information (handled securely by our payment provider)

b. Automatic data collected when you visit our website

We may collect certain information automatically, including:

  • Your IP address (anonymised/truncated)

  • Browser type and version

  • Pages visited and how long you stay on them

  • Click and interaction data

This helps us understand how our website is used and improve our services.

3. How We Use Your Data

We use your data only for clear and specific purposes, including:

  • Confirming and managing your bookings

  • Responding to your enquiries

  • Providing services you request

  • Sending updates or marketing emails (only if you opt in)

  • Improving our website and services

  • Complying with legal requirements

We process personal data based on one of these lawful bases:

  • Contractual necessity: to fulfil bookings or services

  • Consent: where you have opted in to receive communication

  • Legitimate interests: to improve our services and protect our business

4. Cookies and Website Analytics

We use cookies and similar technologies to understand how you interact with our site and to improve the experience.

Some cookies are:

  • Essential cookies: needed for the site to work

  • Analytics cookies: to collect anonymous data about site usage

You can manage cookie settings through your browser. We do not store personally identifiable data via cookies.

5. Sharing Your Information

We do not sell or rent your personal data to third parties.

We may share your information with:

  • Service providers who help us run the website and booking system

  • Email platforms (for newsletters, only if you opted in)

  • Legal authorities if required by law

We ensure any company that processes data on our behalf protects it securely.

6. How Long We Keep Your Data

We retain your personal data only as long as necessary for the purposes we collected it, including:

  • Keeping records of bookings and payments

  • Fulfilling legal or tax obligations

  • Providing ongoing services

If you ask us to remove your data (see your rights below), we will delete it unless we are legally required to keep it longer.

7. Your Rights

Under UK data protection law, you have certain rights regarding your personal data, including the right to:

  • Access the personal data we hold about you

  • Correct inaccurate personal data

  • Request deletion of your data

  • Object to processing under certain circumstances

  • Withdraw consent for marketing communications

If you have questions or want to exercise your rights, contact us at: steven@thesoulmanscotland.com.

You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your data has been misused.

8. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements.
Any updates will be posted on this page, and the date at the top will be updated.

You should check this page regularly to stay informed of any changes.